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Our Commitment to Privacy
What Information Do We Collect?
When you visit a Fan Site you may knowingly choose to disclose personal information that is collected on an individual basis. We also collect site use information as you and others browse our Fan Sites.
1. Personal Information You Choose To Provide
Credit Card Information
If you choose to purchase products or services from us, you may need to give personal information and authorization to obtain credit from various credit services. For example, you may need to provide the following information: name, mailing address, email address, credit card number, home and business phone number, and other personal information (i.e., mother's maiden name).
In addition, if you choose to correspond further with us through email, we may retain the content of your email messages together with your email address and our responses. We provide the same protection for these electronic communications that we employ in the maintenance of information we received by mail and telephone.
After perchasing a membership or merchandise from our site, you may choose to have a more formal interaction with our site, in the form of a user account. In these cases, your email address and password selected, will be used to authenticate you as a user and provide you a more personalized experience. This expeirence in combination with an annual membership, lets you review past orders, print out a membership card, get access to exclusive content and other features as services as determined by Fan Asylum or its partners.
2. Web Site Use Information
Similar to other commercial web sites, our Fan Sites may utilize a standard technology called "cookies" and web server logs to collect information about how our Fan Sites are used. Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, iteractions with the page, time spent at one or more individual Fan Sites, and the web sites visited just before and just after our Fan Sites.
How Do We Use the Information That You Provide to Us?
Broadly speaking, we use personal information for the purposes of administering our business activities, fulfilling our obligations to customers, troubleshooting problems, providing customer service and making our customers and prospective customers aware of other products and services we offer. Membership lists for a particular fan club, including name, address and email addresses (when accessible) will be made available to the band or Artist for whom we maintain the fan club upon request, and no others. Occasionally, we may also use the information we collect to notify you about important changes to the Fan Sites, new services and special offers we think you will find valuable. The lists used to send you product and service offers are developed and managed under standards designed to safeguard the security and privacy of our customers' personal information. As a customer, you will be given the opportunity, to unsubscribe from these email communications. You may also contact us at firstname.lastname@example.org to notify us of your desire not to receive these offers.
What is a Cookie?
Cookies are a feature of web browser software that allows web servers to recognize the computer used to access a web site. Cookies are small pieces of data that are stored by a user's web browser on the user's hard drive. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that web site by the same user or to use the information to streamline the user's transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the internet. Cookies should make your online experience easier and more personalized.
How Do We Use Information We Collect from Cookies?
We use web site browser software tools such as cookies and web server logs to gather information about our web site users' browsing activities, in order to constantly improve the Fan Sites and better serve our customers and clients. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our web site to better meet the needs of our customers and prospective customers.
Cookies help us collect important business and technical statistics. The information in the cookies let us trace the paths followed by users to Fan Sites as they move from one page to another. Web server logs allow us to count how many people visit our Fan Sites and evaluate our Fan Site's visitor capacity. We do not use these technologies to capture your individual email address or any personally identifying information about you although they would permit us to send focused online banner advertisements or other such responses to you.
Sharing Information with Affiliates
Although we do not do this at present, from time to time we may provide the opportunity for outside companies to advertise products or services we think would be of interest to customers on the Fan Sites. We will take measures to select product and service providers that are responsible and afford privacy protections to their customers. However, we cannot make any representations about the practices and policies of these companies. We will not share personally identifiable information with such outside companies.
Sharing Information with Strategic Partners
We may enter into strategic alliances or partnerships with third parties who may be given access to personal information including name, address, telephone number and email for the purpose of providing you information regarding products and services that we think will be of interest to you. In connection with strategic marketing alliance or partnerships, we will retain all ownership rights to the information, and we will not share information regarding your credit card number or any other personal financial data.
Notice of New Services and Changes
Occasionally, we may also use the information we collect to notify you about important changes to our Site, new services and special offers we think you will find valuable. As our client, you will be given the opportunity to notify us of your desire not to receive these offers by following instruction contained in the email.
How Do We Protect Your Information?
Information Security. We utilize encryption/security software to safeguard the confidentiality of personal information we collect from unauthorized access or disclosure and accidental loss, alteration or destruction. Periodically, our operations and business practices are reviewed for compliance with corporate policies and procedures governing the security, confidentiality and quality of our information.
Employee Access, Training and Expectations. Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information, and limit the use and disclosure of such information to authorized persons, processes and transactions.
How Can You Access and Correct Your Information? You may request access to all your personally identifiable information that we collect online and maintain in our databases by emailing email@example.com
What About Legally Compelled Disclosure of Information? We may disclose information when we, in good faith, believe that the law requires it or for the protection of our legal rights.
What About Other Web Sites Linked to Our Web Site?
We are not responsible for the practices employed by web sites linked to or from a Fan Site nor the information or content contained therein. Often links to other web sites are provided solely as pointers to information on topics that may be useful to the user of our Fan Sites.
We reserve the right to refuse service to anyone.