Fan Club Tickets and are NOT refundable for any reason (unless the show is cancelled or postponed).
Fan Club Memberships are non-transferable and non-refundable for any reason.
Refunds for defective or damaged items:
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Within 7 days of receipt of your order, please email help@lewisblack.com outlining the damage or defect. Include your name, order number and photos of the damaged or defective item(s).
- Once we review the photos, your refund may be approved at that time and you will not be required to take further action. If you want a replacement for the item, please place a NEW order.
- If return of the damaged item(s) is required, package securely and return to: Black Market Returns, 1250 Folsom St, San Francisco CA 94103. Include a copy of your packing list and a note explaining why you are returning the item. Once your return is received and inspected, we will notify you of the status of your refund request.
- If approved, a refund will be applied to your original method of payment, within three business days. Once we process the refund, it may take up to a week for the funds to be applied to your account depending on the policy of your credit card company.